Aeries experienced latency and report processing failures on its AWS CA infrastructure for approximately 24 minutes. The reporting queue became backlogged, preventing reports from running and causing degraded performance. The issue resolved once the queue returned to normal levels and report processing stabilized.
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This incident has been resolved.
Resolved - The reporting queue has returned to normal levels and report processing is stable. The issue is now resolved.
Resolved - The reporting queue has returned to normal levels and report processing is stable. The issue is now resolved.
We are continuing to investigate this issue.
We are investigating reports of degraded performance and difficulties running reports. Our team is actively working to identify the cause and will provide an update within 30 minutes.
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