Outage in Affinity

Affinity Analytics Data refresh delays

Resolved Minor
April 25, 2025 - Started 10 days ago - Lasted about 11 hours
Official incident page

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Outage Details

We are currently experiencing data delays in Affinity Analytics, affecting interaction data for a subset of customers. The issue has been identified and a fix has been implemented. We are actively processing the backlog and expect full data availability to be restored within the next 10 hours. Impacted customers may begin to see data updates sooner as processing progresses.
Components affected
Affinity Analytics
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 04/25/2025 11:55PM

The backlog has been fully processed at this time.

MONITORING 10 days ago - at 04/25/2025 12:47PM

We are currently experiencing data delays in Affinity Analytics, affecting interaction data for a subset of customers. The issue has been identified and a fix has been implemented.

We are actively processing the backlog and expect full data availability to be restored within the next 10 hours. Impacted customers may begin to see data updates sooner as processing progresses.

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