Affinity Status - Is Affinity Down?

Affinity is operational

Updated

Affinity not working for you?

Current Affinity official ongoing incidents

No incidents reported in Affinity's status page

IsDown pulls data from Affinity's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Affinity issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Affinity problems

  • J

    John

    App just spins and spins. Can't sign on with PIN, thumbprint or anything

  • K

    Keya

    My card is being declined every time I use it

  • J

    Justin

    Won't let me sign into the app via face read or typing in password

  • K

    Karen

    I can't access my documents in Affinity Designer 2 on my iPad. Worked fine last night

  • J

    Jessica

    When i try to log in it says my username and password doesn't match the system. When I try to reset password it says my email isn't in the system

  • K

    Katlynn

    My credit card is gone from my mobile banking app and I cannot login on to my account on Affinity’s credit card web address. Are their credit cards/website currently down??

  • K

    Kathy

    App keeps closing before it opens.

  • G

    Greg

    It won't let me open app

  • V

    Vernon

    App crashes upon opening

  • K

    Kaylee

    I made an update to the app and tried to open it. Everytime I go to open it the app immediately shuts off again.

  • W

    Walter

    App keeps fucking crashing

  • M

    Meng

    Can't open the new updated A+ app on my zfold6.

  • D

    Dameon

    Closes right after I open it

  • D

    Devin

    The app one even load it keeps crashing

  • D

    Dennis

    The app won't even let me open it

  • J

    Jay

    Seems like after internal update app won't open. Neither on Android or Apple.......

  • N

    Nate

    The app won't open. I need to check my balance

  • T

    Tefanie

    Can’t log in and app won’t load quick balances either.

  • D

    Drew

    I've updated the app now it's not running. Everytime I open it wont run. It pop up the affinity logo then stops within a sec. It's won't open or run. I've done the update for 1-28-25

  • A

    Aaron

    App won't open. If it is selected it immediately closes.

  • M

    Mykeesha

    App boots me right out and the website is not working either.

  • C

    Connie

    Not loading account info. Error message.

  • M

    Mary

    Not getting code in text message to authenticate

  • A

    Autumn

    My app doesn't work at all. I can't even get on the app and i am a member.

  • D

    Diane

    App will not load account data, says unavailable and to try again later

  • J

    Jeremy

    Major problems getting paid here

  • K

    Kyle

    Paycheque didn't get deposited and it usually come 12:15 am and it's now 10:40 am

  • J

    Jessica

    Affinity app and mobile banking is down, as confirmed on their website.

  • M

    Montana

    App will not allow me to login, gives updating system message try again later

  • I

    Isaiah

    after i sign in it says application error, and that they aren’t able to display my information, but im trying to get into my account??

  • A

    Amanda

    Application Error - unable to display my information.

  • K

    Kathy

    Application error logging on

  • J

    Jess

    Unable to access online banking

  • T

    Troy

    It won’t let me log in when I’m using my right password

  • S

    Stanley

    Can't down load statement on android phone

  • R

    Rachel

    The Affinity app has told me that it's been down non-stop for the last 3 days

  • K

    Kyler

    It says I'm connected to the Internet but I have no Internet access. Has been like this for 3 days now.

  • A

    Amy

    it's not showing my credit card balance and when I click on my checking account to look at it it kicks me out of the site. please fix

  • S

    Samantha

    It is taking forever to log in and then when I do it is not showing my credit card statement. Also was trying to make a payment on my personal loan and it is not letting me.

  • A

    Andree

    All it's showing me is my savings & checking cant see anything else.

  • K

    Karen

    Digital banking not working all day

  • T

    Tim

    App and online banking has been down for past 20 hours

  • K

    Kim

    Online and app banking are down.

  • M

    Michael

    App says online and mobile baking are down.

  • J

    John

    Online and Mobile banking are down

  • S

    Steve

    It wont let me login saying that they are working on it both app and the online banking

  • K

    Kay

    Online banking and mobile banking are down. Error message says to check back later today, but it's been at least 3 days

  • K

    Kaylee

    My app won’t load to the login screen

  • R

    Ronald

    Says online banking down

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Affinity outage history

IsDown has tracked 106 incidents since started monitoring Affinity status in November 2021.

  • Apr 25 2025

    2 days ago · lasted about 11 hours

    We are currently experiencing data delays in Affinity Analytics, affecting interaction data for a subset of customers. The issue has been identified and a fix has been implemented. We are actively processing the backlog and expect full data avail... More details

  • Apr 23 2025

    4 days ago · lasted about 3 hours

    We are currently experiencing data delays affecting Affinity Analytics. We have identified the issue a fix has been implemented. We are currently processing the backlog and expect full service functionality within 3 hours. More details

  • Apr 10 2025

    16 days ago · lasted about 15 hours

    Microsoft Office 365 users may be experiencing delays in syncing email and calendar activity into Affinity. Our team is actively investigating the issue, affected customers may see delays of up to 2 hours. More details

  • Nov 2021 ...
    IsDown started monitoring Affinity status

    We've tracked and collected 106 incidents since started monitoring Affinity status

Sign up and check all outage history

Having problems with Affinity? What can you do?

  1. First, stay calm.

    • We know it's stressful when Affinity is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Affinity already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Affinity status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Affinity is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Monitoring 4 Affinity services and regions

10 incidents in 2025

Affinity outages in the last 30 days

Number of Incidents

5 issues

Last incident

2 days ago

Companies that monitor Affinity also follow the status of these services

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Frequently Asked Questions

Is Affinity down today?

Affinity isn't down. You can check Affinity status and incident details on the top of the page. IsDown continuously monitors Affinity official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Affinity status?

Affinity is currently operational. You can check Affinity status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Affinity outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Affinity slow today?

Currently there's no report of Affinity being slow. Check on the top of the page if there are any reported problems by other users.

How are Affinity outages detected?

IsDown monitors the Affinity official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Affinity outage?

Affinity last outage was on April 25, 2025 with the title "Affinity Analytics Data refresh delays"

Affinity not working for you? How do I know if Affinity is down?

How can I check Affinity status and outages?

Why use IsDown to monitor Affinity instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Affinity and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Affinity status changes?

IsDown offers an easy way to monitor Affinity with maximum flexibility

Major Outages Notifications

IsDown monitors Affinity for major outages. A major outage is when Affinity experiences a critical issue that severely affects one or more services/regions. When Affinity marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Affinity status page for minor outages. A minor outage is when Affinity experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Affinity status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Affinity publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Affinity and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Affinity and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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