Outage in Affirm
Delay in Shopify Order Status Updates
Resolved MinorIncident Report
We are currently investigating an issue affecting order status updates for merchants using the Shopify Payments App. While customers can still complete the Affirm checkout flow, there is a delay in orders being marked as 'Authorized' or 'Confirmed' within the Shopify dashboard. Our engineering team is working to restore event processing.
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 01/29/2026 06:16PM
The issue affecting Shopify order status updates has been resolved. All delayed events have been processed, and order statuses are now appearing correctly in the Shopify dashboard. We appreciate your patience.
INVESTIGATING
3 days ago - at 01/29/2026 05:35PM
We are currently investigating an issue affecting order status updates for merchants using the Shopify Payments App. While customers can still complete the Affirm checkout flow, there is a delay in orders being marked as 'Authorized' or 'Confirmed' within the Shopify dashboard. Our engineering team is working to restore event processing.
Latest Affirm outages
Affirm US Checkout Availability Degradation - 10 days ago
Authentication Disruption in the US - 18 days ago
Degradation in Affirm Checkout - 25 days ago
Degradation in Affirm UK Checkout - about 2 months ago
Degradation in Affirm Checkout Service - about 2 months ago
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