Outage in AfterShip
SMS are not delivered to USA and Canada
Resolved MinorIncident Report
Currently sms to USA and Canada are undeliverable. Our team is checking this on priority to get it fixed.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 11/15/2023 05:09AM
Services are operational and the backlogs will be cleared within 1-hour timeline.
IDENTIFIED
almost 2 years ago - at 11/15/2023 04:54AM
Services are back to normal and the backlogs will be cleared within 1 hour.
INVESTIGATING
almost 2 years ago - at 11/15/2023 03:44AM
We are in the process of investigating the issue and the product affected by the SMS issue is AfterShip Tracking, Other products are not affected. AfterShip Tracking notification 2.0 users (migrated to the new tracking notification system) are also not affected.
INVESTIGATING
almost 2 years ago - at 11/15/2023 02:32AM
We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 11/15/2023 02:18AM
Currently sms to USA and Canada are undeliverable. Our team is checking this on priority to get it fixed.
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