Outage in AfterShip

SMS sent to US Verzion numbers are not delivered

Resolved Minor
November 15, 2023 - Started almost 2 years ago - Lasted about 12 hours
Official incident page

Incident Report

Currently, the SMS sent to US Verizon numbers can not be delivered. Our team is checking this on priority to get it fixed. Affected products: AfterShip Tracking only (do not include AfterShip Tracking notification 2.0 users) Affected country/region: USA Verizon numbers

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/16/2023 06:24AM

New SMS-sending services are back to normal and the backlogs will cleared in 14:30 - 15:00 HKT.

INVESTIGATING almost 2 years ago - at 11/15/2023 06:14PM

Currently, the SMS sent to US Verizon numbers can not be delivered. Our team is checking this on priority to get it fixed.

Affected products: AfterShip Tracking only (do not include AfterShip Tracking notification 2.0 users)

Affected country/region: USA Verizon numbers

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