Outage in AfterShip

SMS sent to US Verzion numbers are not delivered

Resolved Minor

November 15, 2023 - Started about 2 years ago - Lasted about 12 hours
Official incident page

Incident Report

Currently, the SMS sent to US Verizon numbers can not be delivered. Our team is checking this on priority to get it fixed. Affected products: AfterShip Tracking only (do not include AfterShip Tracking notification 2.0 users) Affected country/region: USA Verizon numbers

Components affected

AfterShip API AfterShip Public Web Portal AfterShip Secure Web Portal

Need to monitor AfterShip outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 11/16/2023 06:24AM

New SMS-sending services are back to normal and the backlogs will cleared in 14:30 - 15:00 HKT.

INVESTIGATING about 2 years ago - at 11/15/2023 06:14PM

Currently, the SMS sent to US Verizon numbers can not be delivered. Our team is checking this on priority to get it fixed.

Affected products: AfterShip Tracking only (do not include AfterShip Tracking notification 2.0 users)

Affected country/region: USA Verizon numbers

Latest AfterShip outages

USPS Label Generation Failure. Start Time - 2026/01/27 15:32 UTC - about 13 hours ago

Carrier Asendia is currently unavailable (Slugs: asendia-de, asendia-hk, asendia-uk, asendia) - Start Time: 2026-01-25 06:30:00 AM UTC - 2 days ago

Anomalies With TikTok Shop API Causing Increased Latency & Data Syncronization Issue. [Start time: 2026/01/25 8:50 AM UTC] - 3 days ago

Swiss Post is currently unavailable (Slug: swiss-post) - Start Time: 2026/01/24 9:30 PM UTC - End Time 2026/01/25 02:00:00 UTC - 3 days ago

Carrier DPD France[Formerly Exapaq] Is Currently Unavailable - Start Time: 2026/01/19 1:23 PM UTC - 8 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook