Outage in AfterShip

Issue with Tracking API calls

Resolved Minor
January 26, 2024 - Started over 1 year ago - Lasted 27 minutes
Official incident page

Incident Report

The tracking API is having issue and there may be an error of 500 HTTP code while API call. The engineers have Identified the root cause and working on the fix.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/26/2024 04:59PM

The issue with API calls has been fixed. All services are back to normal.

INVESTIGATING over 1 year ago - at 01/26/2024 04:35PM

The tracking API is having issue and there may be an error of 500 HTTP code while API call. The engineers have Identified the root cause and working on the fix.

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