Outage in AfterShip

Incorrect boot link generated with branded tracking page

Resolved Minor
September 09, 2024 - Started about 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

We identified an issue with the branded tracking page where the boot link was generated incorrectly. We have fixed this issue and working to fix the historical data. We will update you on the progress
Components affected
AfterShip Secure Web Portal
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/10/2024 09:07AM

The incident has been resolved and the Branded Tracking Page is working as expected. We appreciate your patience with us

INVESTIGATING about 1 year ago - at 09/10/2024 03:44AM

We are continuing to investigate this issue. We appreciate your patience.

INVESTIGATING about 1 year ago - at 09/10/2024 03:38AM

We identified an issue with the branded tracking page where the boot link was generated incorrectly.

We have fixed this issue and working to fix the historical data.

We will update you on the progress

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