Outage in AfterShip

Delay in Tracking data search engine

Resolved Minor
December 10, 2024 - Started 12 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing an issue with our search engine resulting in some delays while looking for updates since 2024-12-10 07:08:00 UTC. Impacted Modules: The Branded Tracking Page Public API (October version only) Our team is working to fix this on priority. We'll update you on the progress.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 12/10/2024 03:27PM

The incident has been resolved and the service is fully operational without any delay.

Thank you for your cooperation.

INVESTIGATING 12 days ago - at 12/10/2024 12:34PM

We are currently experiencing an issue with our search engine resulting in some delays while looking for updates since 2024-12-10 07:08:00 UTC.

Impacted Modules:
The Branded Tracking Page
Public API (October version only)

Our team is working to fix this on priority. We'll update you on the progress.

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