Outage in AfterShip

Instagram Feed Issue on Brand Tracking Page

Resolved Major
December 13, 2024 - Started 11 months ago - Lasted 14 days
Official incident page

Incident Report

Some clients are experiencing issues with the Instagram feed on the Brand Tracking Page, including images not displaying and Instagram accounts not connecting. We are actively working on a fix and will keep you updated on our progress.
Components affected
AfterShip Secure Web Portal

Need to monitor AfterShip outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/27/2024 09:31AM

The incident has been resolved and the service is fully operational. Now, you can use the Instagram Feed feature normally.

INVESTIGATING 11 months ago - at 12/13/2024 09:48AM

We've implemented a temporary solution to hide Instagram images for the time being.

We're continuing to work on a permanent solution and will keep you updated.

INVESTIGATING 11 months ago - at 12/13/2024 06:39AM

Some clients are experiencing issues with the Instagram feed on the Brand Tracking Page, including images not displaying and Instagram accounts not connecting.

We are actively working on a fix and will keep you updated on our progress.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook