Outage in AfterShip

AfterShip Multiple services interrupted - Inaccessible/High latency

Resolved Major

January 08, 2025 - Started about 2 months ago - Lasted 9 minutes
Official incident page

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Outage Details

We were facing a disruption for all AfterShip services. Services are either inaccessible or have very high latency. Services are recovering now. Incident Time Range: 2025-01-08 23:13 -- 2025-01-08 23:33 (HKT)

Components affected

AfterShip Secure Web Portal AfterShip Couriers Tracking System AfterShip API

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 01/08/2025 04:20PM

The incident has been resolved.
All services are back to normal and operational.

INVESTIGATING about 2 months ago - at 01/08/2025 04:13PM

We were facing a disruption for all AfterShip services. Services are either inaccessible or have very high latency.
Services are recovering now.

Incident Time Range: 2025-01-08 23:13 -- 2025-01-08 23:33 (HKT)

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