Outage in AfterShip

High Latency for Public APIs [Stating time: 2025/06/12 19:00 UTC - Resolve time: 2025/06/12 22:00 UTC]

Resolved Minor
June 12, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

Because the influence of the incident of the GCP cloud vendor, the latency of many of our Public APIs has increased.
Components affected
AfterShip API

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/12/2025 10:07PM

All of our products have returned to normal. We are still monitoring any edge scenarios and resolve as observed.
Resolve time: 2025/06/12 22:00 UTC

INVESTIGATING 4 months ago - at 06/12/2025 09:22PM

All products are back to normal now and are operational apart from Returns and Feed. We are working on restoring Returns and Feed services as well.

INVESTIGATING 4 months ago - at 06/12/2025 07:57PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 06/12/2025 07:56PM

Because the influence of the incident of the GCP cloud vendor, the latency of many of our Public APIs has increased.

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