Outage in AfterShip

High Latency for Public APIs [Stating time: 2025/06/12 19:00 UTC - Resolve time: 2025/06/12 22:00 UTC]

Resolved Minor
June 12, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

Because the influence of the incident of the GCP cloud vendor, the latency of many of our Public APIs has increased.
Components affected
AfterShip API
Latest Updates ( sorted recent to last )
RESOLVED about 22 hours ago - at 06/12/2025 10:07PM

All of our products have returned to normal. We are still monitoring any edge scenarios and resolve as observed.
Resolve time: 2025/06/12 22:00 UTC

INVESTIGATING about 23 hours ago - at 06/12/2025 09:22PM

All products are back to normal now and are operational apart from Returns and Feed. We are working on restoring Returns and Feed services as well.

INVESTIGATING 1 day ago - at 06/12/2025 07:57PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 06/12/2025 07:56PM

Because the influence of the incident of the GCP cloud vendor, the latency of many of our Public APIs has increased.

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