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Outage in Agilent

iLab Australia Degraded Performance

Resolved Minor
October 05, 2026 - Started about 1 month ago - Lasted about 7 hours
Official incident page

Incident Report

We are investigating reports of degraded performance affecting iLab Australia. Some users may experience slower-than-normal response times. Our technical teams are actively investigating the issue. We will provide another update as additional information becomes available. Please contact the Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/05/2026 01:02PM

This incident has been resolved.

MONITORING about 1 month ago - at 10/05/2026 09:46AM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 10/05/2026 09:44AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 10/05/2026 09:00AM

We are aware of an issue affecting iLab Australia that is preventing users from accessing the iLab Australia site.

Our technical teams have identified the issue and working to restore service as quickly as possible.

We apologize for the disruption and appreciate your patience while we work to resolve this issue. We will provide further updates as additional information becomes available.

If you have any questions or concerns, please contact Agilent iLab Support at ilabsupport@agilent.com.

INVESTIGATING about 1 month ago - at 10/05/2026 07:09AM

We are investigating reports of degraded performance affecting iLab Australia. Some users may experience slower-than-normal response times.

Our technical teams are actively investigating the issue. We will provide another update as additional information becomes available.

Please contact the Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.

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