Outage in Aiir
Delay responding to support emails due to AWS outage
Resolved MinorIncident Report
We're currently unable to respond to customer emails as quickly as we would like due to an upstream issue with our email communication service, which is affected by wide-ranging Amazon Web Services outages. We will endeavour to respond as soon as possible. Other services, including our off-air emergency line is unaffected.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/21/2025 07:15AM
This incident has been resolved.
IDENTIFIED
4 months ago - at 10/20/2025 04:42PM
We're currently unable to respond to customer emails as quickly as we would like due to an upstream issue with our email communication service, which is affected by wide-ranging Amazon Web Services outages. We will endeavour to respond as soon as possible. Other services, including our off-air emergency line is unaffected.
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