Outage in Air
Reindexing/Uploading Issues
Resolved Minor
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Outage Details
We’re currently investigating an issue where reindexing and uploading are not working in some workspaces. Our engineering team is working to identify the cause and restore full functionality as quickly as possible.
Components affected
Air Web AppLatest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 09/11/2025 01:28AM
This incident has been resolved.
MONITORING
10 days ago - at 09/11/2025 01:02AM
We are starting to see tasks being processed again. Search indexing is slightly delayed, which is expected given the current processing load. While recovery has begun, we still have a backlog of tasks to reprocess and are continuing to monitor until we are fully in the clear.
INVESTIGATING
10 days ago - at 09/10/2025 06:43PM
We’re currently investigating an issue where reindexing and uploading are not working in some workspaces. Our engineering team is working to identify the cause and restore full functionality as quickly as possible.
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