Outage in Air

Air is not responsive

Resolved Major
September 19, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue where Air's web interface is unresponsive.
Components affected
Air API Air Web App

Need to monitor Air outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/19/2025 05:07PM

This incident has been resolved.

MONITORING about 1 month ago - at 09/19/2025 03:42PM

A fix has been implemented and we are monitoring the results. Air's web app is restored.

IDENTIFIED about 1 month ago - at 09/19/2025 02:39PM

API services have been restored. We are seeing delays with media processing, search reindexing, and notifications which is being actively investigated.

IDENTIFIED about 1 month ago - at 09/19/2025 02:36PM

Air's app is beginning to load for users. Uploading and notifications remains in a degraded state as Air continues implementing a fix.

IDENTIFIED about 1 month ago - at 09/19/2025 02:33PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 09/19/2025 02:23PM

We are currently investigating an issue where Air's web interface is unresponsive.

Latest Air outages

Reindexing/Uploading Issues - about 2 months ago
Application Not Loading - about 2 months ago
App Slowness - 3 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook