Outage in Air
Air is not responsive
Resolved MajorIncident Report
We are currently investigating an issue where Air's web interface is unresponsive.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/19/2025 05:07PM
This incident has been resolved.
MONITORING
about 1 month ago - at 09/19/2025 03:42PM
A fix has been implemented and we are monitoring the results. Air's web app is restored.
IDENTIFIED
about 1 month ago - at 09/19/2025 02:39PM
API services have been restored. We are seeing delays with media processing, search reindexing, and notifications which is being actively investigated.
IDENTIFIED
about 1 month ago - at 09/19/2025 02:36PM
Air's app is beginning to load for users. Uploading and notifications remains in a degraded state as Air continues implementing a fix.
IDENTIFIED
about 1 month ago - at 09/19/2025 02:33PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 09/19/2025 02:23PM
We are currently investigating an issue where Air's web interface is unresponsive.
Latest Air outages
AWS Outage Impacting Service - 11 days ago
Application Loading Issues - 29 days ago
Reindexing/Uploading Issues - about 2 months ago
Application Not Loading - about 2 months ago
App Slowness - 3 months ago
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