Outage in Airbase
Issues with Amex onboarding and card creation
Resolved MajorIncident Report
We are observing issues with Amex card creation and operations like onboarding and user verification. We identified the root cause and are working with their team to get this resolved.
Components affected
Airbase Dashboard
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 08/09/2024 08:31AM
This incident has been resolved.
MONITORING
about 1 year ago - at 08/09/2024 07:27AM
We have rolled out a fix and issues should not persist anymore. We continue to monitor and provide updates.
IDENTIFIED
about 1 year ago - at 08/09/2024 06:29AM
We are observing issues with Amex card creation and operations like onboarding and user verification. We identified the root cause and are working with their team to get this resolved.
Latest Airbase outages
Airbase Dashboard Service Disruption - 4 months ago
The Airbase dashboard is inaccessible. - 7 months ago
Issues with Airbase pre-funded cards - about 1 year ago
Airbase dashboard is unavailable - almost 2 years ago
Dashboard is unavailable - about 2 years ago
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