Outage in Airbase

Issues with Amex onboarding and card creation

Resolved Major
August 09, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are observing issues with Amex card creation and operations like onboarding and user verification. We identified the root cause and are working with their team to get this resolved.
Components affected
Airbase Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/09/2024 08:31AM

This incident has been resolved.

MONITORING 4 months ago - at 08/09/2024 07:27AM

We have rolled out a fix and issues should not persist anymore. We continue to monitor and provide updates.

IDENTIFIED 4 months ago - at 08/09/2024 06:29AM

We are observing issues with Amex card creation and operations like onboarding and user verification. We identified the root cause and are working with their team to get this resolved.

Latest Airbase outages

Dashboard is unavailable - about 1 year ago

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