Outage in Airbase

Airbase Dashboard Service Disruption

Resolved Major
June 10, 2025 - Started 5 months ago - Lasted 1 day
Official incident page

Incident Report

Due to an outage on our infrastructure provider, our platform is currently experiencing an outage. Some card transactions may be declined. We are working to bring services back up.
Components affected
Airbase Dashboard Airbase Cards

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/11/2025 06:38AM

The incident is now fully resolved, and all systems are operating normally. We appreciate your patience and understanding during this period.

MONITORING 5 months ago - at 06/10/2025 11:42PM

All systems have been restored, and our services are fully operational. We are continuing to monitor for stability.

Thank you for your patience and understanding throughout this incident.

MONITORING 5 months ago - at 06/10/2025 10:52PM

Our infrastructure provider has implemented a fix. Our systems are starting to come back up and we are monitoring the situation closely. Appreciate your patience.

IDENTIFIED 5 months ago - at 06/10/2025 06:45PM

Our infrastructure provider has identified the root cause of the issue and is currently working on a fix. We're monitoring the situation closely and will provide another update as soon as we know more. Appreciate your patience.

IDENTIFIED 5 months ago - at 06/10/2025 03:51PM

Unfortunately, we're still experiencing issues with our infrastructure provider and have not yet seen a resolution. We appreciate your patience as we work to restore full service.

IDENTIFIED 5 months ago - at 06/10/2025 01:43PM

The issue with our infrastructure provider remains ongoing. We're still working with them to resolve the issue and will update again when there are any changes.

IDENTIFIED 5 months ago - at 06/10/2025 11:32AM

We're continuing to work closely with our infrastructure provider to resolve the issue as quickly as possible. Our teams are actively monitoring the situation and we appreciate your patience as we work to fully restore service.

IDENTIFIED 5 months ago - at 06/10/2025 06:59AM

Due to an outage on our infrastructure provider, our platform is currently experiencing an outage. Some card transactions may be declined. We are working to bring services back up.

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