Outage in Airbnb
500 Errors on Reservations API
Resolved MinorIncident Report
Summary AI Generated
Airbnb's Reservations API experienced an increased number of 500 errors affecting the GET /v2/reservations/{confirmation_code} endpoint for certain confirmation codes, starting around 19:30 PST. The issue impacted developers' ability to retrieve reservation data through the API. The engineering team deployed a fix after approximately 4 hours and fully resolved the incident after 12.8 hours of monitoring.
We are currently investigating an increased number of 500 Errors impacting mainly the GET /v2/reservations/{confirmation_code} endpoint for some confirmations codes. This started around 19:30 PST.
Our engineering teams are working to identify and resolve the issue, and we will update you with the latest information as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 05/19/2026 06:47PM
This incident has been resolved.
MONITORING
7 days ago - at 05/19/2026 06:32AM
We've deployed a fix for this issue and are monitoring its impact. Please retry failed requests in the meantime.
INVESTIGATING
7 days ago - at 05/19/2026 06:02AM
We are currently investigating an increased number of 500 Errors impacting mainly the GET /v2/reservations/{confirmation_code} endpoint for some confirmations codes. This started around 19:30 PST.
Our engineering teams are working to identify and resolve the issue, and we will update you with the latest information as soon as possible.
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