Airbyte Outage History

Airbyte experienced a major outage affecting the Agents Webapp for 1.1 hours on May 15, 2026. The incident was investigated and resolved, with the service restored to normal operation. The outage prevented users from accessing the Agents Webapp functionality during the affected period.

Airbyte experienced a major incident affecting the UI component, with increased sync failures and transient failures occurring in the airbyte agents app. The incident lasted 4 minutes and was under investigation. The service disruption impacted users' ability to perform data synchronization operations through the platform.

Airbyte Agents became unresponsive for 1.7 hours, while the Airbyte Agent SDK and MCP continued to function normally. The incident was classified as minor and has been resolved.

Airbyte's Shopify source connector experienced failures when syncing the `order_agreements` stream due to Shopify implementing stricter validation on their Bulk Operations API. The API began rejecting queries for nested connections that don't implement the 'Node' interface, specifically affecting the agreements connection. The incident lasted 1.6 hours and was identified as being caused by third-party changes on Shopify's side.

Airbyte's agent engine underwent scheduled short-term maintenance, causing a major service disruption. The maintenance lasted 32 minutes before service was restored. Users experienced interruptions to data synchronization and pipeline operations during this period.

Airbyte experienced a major incident affecting their MongoDB Source connector that lasted 4.3 hours. The service was downgraded, impacting users' ability to sync data from MongoDB sources. The team implemented a fix and restored normal operations after monitoring the results.