Outage in Aiven

Issue with Marketplace metering

Resolved Minor
May 22, 2025 - Started 3 days ago - Lasted about 2 hours

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Outage Details

We have identified an issue that is currently affecting our marketplace metering. As a result, marketplace customers may experience delays in charge processing. Our team is actively working on a fix and will investigate to ensure all charges are correct once the issue is resolved. We apologize for the inconvenience caused by this issue. We will provide more updates as we make progress.
Latest Updates ( sorted recent to last )
MONITORING 2 days ago - at 05/22/2025 05:40PM

We have identified the root cause of the issue and have addressed the primary problem. Any discrepancies in charges will be addressed by our team within the next 48 hours.

Again, we apologize for the inconvenience caused by this.

INVESTIGATING 3 days ago - at 05/22/2025 03:49PM

We have identified an issue that is currently affecting our marketplace metering. As a result, marketplace customers may experience delays in charge processing.

Our team is actively working on a fix and will investigate to ensure all charges are correct once the issue is resolved.

We apologize for the inconvenience caused by this issue. We will provide more updates as we make progress.

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