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Outage in Aiven

Issue preventing power on of PostgreSQL services

Resolved Minor
November 19, 2025 - Started 5 months ago - Lasted about 2 hours

Incident Report

We're currently experiencing an issue powering on PostgreSQL services. This affects services that have been powered off and then subsequently powered back on. When this happens you will notice in the Aiven console that the nodes stay in starting. This does not currently affect already powered on services, and those services are able to build new nodes correctly during maintenance updates or in the event of a failover. We're investigating the cause of the issue for possible mitigations that we can apply. We'll continue to update the status of this incident here.

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Latest Updates ( sorted recent to last )
INVESTIGATING 5 months ago - at 11/19/2025 11:49PM

We're currently investigating an issue with PostgreSQL services that have been powered off and then subsequently powered back on. When this happens you will notice in the Aiven console that the nodes stay in starting.

This does not currently affect already powered on services, and those services are able to build new nodes correctly during maintenance updates or in the event of a failover.

We're investigating the cause of the issue for possible mitigations that we can apply. We advise not powering off your services if you plan to power them back on.

We'll continue to update the status of this incident here.

INVESTIGATING 5 months ago - at 11/19/2025 10:05PM

We're currently experiencing an issue powering on PostgreSQL services.

This affects services that have been powered off and then subsequently powered back on. When this happens you will notice in the Aiven console that the nodes stay in starting.

This does not currently affect already powered on services, and those services are able to build new nodes correctly during maintenance updates or in the event of a failover.

We're investigating the cause of the issue for possible mitigations that we can apply.

We'll continue to update the status of this incident here.

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