Outage in Aivo
Partial disruption of our virtual assistant on web channel
Resolved Major
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Outage Details
We are experiencing partial disruption of our virtual assistant service on the web channel. This issue has been identified as directly related to recent updates in the Google Chrome browser. Our technical team has determined that changes in the browser’s handling of certain web technologies, which are critical to the functioning of our virtual assistant, have affected its performance and availability.
Components affected
Aivo Chat WindowLatest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 08/06/2024 08:35PM
This incident has been resolved.
INVESTIGATING
10 months ago - at 08/06/2024 04:27PM
We are experiencing partial disruption of our virtual assistant service on the web channel. This issue has been identified as directly related to recent updates in the Google Chrome browser. Our technical team has determined that changes in the browser’s handling of certain web technologies, which are critical to the functioning of our virtual assistant, have affected its performance and availability.
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