Reporting Issues

We can confirm that the issue is now resolved as of 04:15 UTC on 7 December 2022 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D54R00009OurKHSAZ or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have identified the cause of the issue, and a fix is being implemented. We will provide an update within the next 60 minutes.

We are investigating an issue with Akamai Control Center related to data availability with traffic reports. We are actively investigating the issue and will provide another update within the next 120 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.