Log Delivery Service delays

We can confirm that the issue is now resolved as of 12:50 UTC on 22 October, 2023 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AGiqaCSQR or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have implemented a fix for which we believe may have caused this issue as of 00:31 on October 21, 2023; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AGiqaCSQR. We will provide another update within the next 120 minutes.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AGiqaCSQR. We will provide another update within the next 120 minutes.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AGiqaCSQR. We will provide another update within the next 120 minutes.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AGiqaCSQR. We will provide another update within the next 120 minutes.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AGiqaCSQR. We will provide another update within the next 60 minutes.

We have identified an issue with Log Delivery Services (LDS) where some users may experience delayed or incomplete log deliveries. The issue appears to have started around October 16, 2023. We are actively working on mitigating the issue and will provide another update within the next 60 minutes. We apologize for the impact. If you have further questions, please post them on https://community.akamai.com/customers/s/feed/0D54R0000AGiqaCSQR.
In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates.