Outage in Akamai

DataStream 2.0 log delivery Delays

Minor
July 10, 2024 - Started 11 days ago
Official incident page

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Outage Details

We are investigating an emerging issue with a third-party service provider causing delays in log delivery with DataStream 2.0. We are working with the service provider and actively investigating the issue and will provide further updates as we progress. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Components affected
Akamai Log Delivery
Latest Updates ( sorted recent to last )
MONITORING 5 days ago - at 07/16/2024 01:20PM

Our third-party service provider has implemented a workaround for this issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQeDsSQK. We will continue to monitor to ensure that the impact has been fully mitigated.

IDENTIFIED 6 days ago - at 07/15/2024 02:37PM

We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQeDsSQK?language=en_US. We will provide further updates as we progress.

INVESTIGATING 9 days ago - at 07/12/2024 07:11PM

We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQeDsSQK?language=en_US. We will provide further updates as we progress.

INVESTIGATING 10 days ago - at 07/12/2024 02:16AM

We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQeDsSQK?language=en_US. We will provide further updates as we progress.

INVESTIGATING 10 days ago - at 07/11/2024 05:35PM

We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQeDsSQK?language=en_US. We will provide further updates as we progress.

INVESTIGATING 11 days ago - at 07/11/2024 12:54AM

We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQeDsSQK?language=en_US. We will provide further updates as we progress.

INVESTIGATING 11 days ago - at 07/10/2024 08:26PM

We are investigating an emerging issue with a third-party service provider causing delays in log delivery with DataStream 2.0. We are working with the service provider and actively investigating the issue and will provide further updates as we progress.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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