Edge Delivery Issues in Chicago, Illinois

We are continuing to monitor the situation following temporary mitigations put in place to restore service stability. While performance has stabilized, we will continue to provide periodic updates until a permanent mitigation has been fully implemented. Customers and partners can find additional technical details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012K6RECA0.

We have implemented a fix for this issue as of approximately 18:30 UTC on April 6, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012K6RECA0. We will continue to monitor to ensure that the impact has been fully mitigated.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012K6RECA0. We will provide an update within the next 60 minutes.

We are investigating an emerging issue with Edge Delivery related to packet loss and general performance degradation. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.