Alation Cloud Service - DEV unavailable for some customers in US region

The issue has been fully resolved. The hotfix has been deployed successfully, and all systems are stable. We will continue to monitor as part of our standard operations. Thank you for your patience throughout this process.

The hotfix (version 2025.1.2.1) has been successfully rolled out. At this time, all systems are operating as expected. Our team will continue to monitor the infrastructure closely to ensure ongoing stability and performance. We’ll share further updates if needed.

We have initiated the deployment of the hotfix (version 2025.1.2.1) . This rollout is being conducted in phases to ensure stability across all systems. Our team is actively monitoring the process and will provide updates as it progresses.

Minor release 2025.1.2.1 with a fix for the issue impacting Dev tenants has been released. Deployment is scheduled for 5:00 PM PDT.

We are currently preparing for the patch rollout and ensuring all systems are ready for a smooth deployment. Our team is finalizing the necessary steps, and we will share another update once we are ready to begin the rollout

The hotfix has successfully passed initial validation and is currently undergoing performance testing. Our team is monitoring the results closely to ensure it meets all stability and reliability standards. We will provide another update once testing is complete and the hotfix is ready for deployment.

Our team is actively working on a hotfix to address the issue and it's currently undergoing testing. We will share another update as soon as the hotfix has passed validation and is ready for deployment.

Our team is actively working on a hotfix to resolve the ongoing issue. We will update as soon as the fix is ready for release. We appreciate your understanding and patience.

We’re still seeing elevated connection activity within our application, which impacts the Dev tenants in the US cluster. Our team is actively investigating and working on a fix. We apologize for the inconvenience and appreciate your patience.

We have added additional resources to the cluster and are waiting on the rebalancing of the cluster.

We have identified the issue as being with the cache cluster, and we are working with our vendor to resolve the issue. We will update more information as it becomes available.

We are working on it, and the matter is still being investigated. We will update when we have further info.

We have discovered a problem with the US cluster's DEV tenants' sporadic availability, and we are currently investigating the cause.