Outage in Alation

Metadata extraction / QLI failures with BAD REQUEST HTTP response headers

Resolved Minor
October 21, 2025 - Started 11 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an issue with the MDE Pipeline service, which is preventing data extraction and causing errors. The error is related to a timeout connection to the pipeline service. Our team is working to resolve the issue as quickly as possible. We will keep you posted with the progress as it becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 10/21/2025 09:04PM

Fix has been implemented and confirmed to successfully resolve the issue. Root cause was result of AWS US-East-1 outage from previous day (Monday, October 20).

IDENTIFIED 11 days ago - at 10/21/2025 06:35PM

Cause has been identified and fix implemented. Working on resolution.

INVESTIGATING 11 days ago - at 10/21/2025 05:26PM

We are currently investigating an issue with the MDE Pipeline service, which is preventing data extraction and causing errors. The error is related to a timeout connection to the pipeline service. Our team is working to resolve the issue as quickly as possible.

We will keep you posted with the progress as it becomes available.

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