Outage in Alert Logic

Delayed Incident Generation

Resolved Minor

February 17, 2025 - Started 12 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue that may causing a delay in the creation of incidents in US-East-1. We will provide an update as soon as we have more information.

Components affected

Alert Logic Network IDS Alert Logic Log Management

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 02/17/2025 09:59PM

The issue affecting incidents has been resolved and all services are operating normally. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. If you experience any further issues, please contact support@alertlogic.com.

MONITORING 12 months ago - at 02/17/2025 08:37PM

We have implemented a fix for the issue affecting incidents and are currently monitoring the situation to ensure that the issue has been fully resolved. We will continue to provide updates until the incident is closed.

INVESTIGATING 12 months ago - at 02/17/2025 07:31PM

We are currently investigating an issue that may causing a delay in the creation of incidents in US-East-1. We will provide an update as soon as we have more information.

Latest Alert Logic outages

Console Login Issues - 8 months ago

Unavailability to Alert Logic PCI scanning - over 1 year ago

Degradation to Alert Logic customer support systems - over 1 year ago

Issue affecting incidents | US-East - over 1 year ago

Alert Logic Console authentication issues - about 2 years ago

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