Outage in AlertSite

Monitoring Location Network Issue

Resolved Major
November 09, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Our service provider is currently investigating networking issues affecting our servers in the following locations Dallas, TX - LeaseWeb New York, NY - LeaseWeb Chicago, IL - LeaseWeb Phoenix, AZ We are working with our provider to resolve as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Components affected
AlertSite Chicago, IL - LeaseWeb AlertSite New York, NY - LeaseWeb AlertSite Phoenix, AZ AlertSite Dallas, TX - XO
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/09/2022 05:51PM

Our service provider has resolved the networking issues affecting our servers in below location:
Dallas, TX - LeaseWeb
New York, NY - LeaseWeb
Chicago, IL - LeaseWeb
Phoenix, AZ
It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

INVESTIGATING almost 2 years ago - at 11/09/2022 04:42PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 11/09/2022 04:27PM

Our service provider is currently investigating networking issues affecting our servers in the following locations

Dallas, TX - LeaseWeb
New York, NY - LeaseWeb
Chicago, IL - LeaseWeb
Phoenix, AZ
We are working with our provider to resolve as soon as possible.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

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