Outage in AlertSite

Zurich, Switzerland Monitoring Location Degraded Performance

Resolved Major
June 01, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing degraded performance with our monitoring nodes in Zurich, Switzerland. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Components affected
AlertSite Zurich, Switzerland
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/02/2023 12:38AM

This was due to unexpected power outage at our provider. The monitoring would have been affected between 4-6 PM EDT. The issue is resolved and monitoring is functioning fine. Sorry for the inconvenience caused.

It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

INVESTIGATING over 1 year ago - at 06/01/2023 10:11PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 06/01/2023 10:09PM

We are experiencing degraded performance with our monitoring nodes in Zurich, Switzerland.

We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

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