New York, NY - Micro Monitoring Location Degraded Performance

We have resolved the issue that was causing degraded performance with our monitoring nodes in New York, NY - Micro
It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

We sincerely apologize for the ongoing disruption at our New York , NY - Micro location. Our providers data center remains powered down as per the fire marshal's instructions. Our provider is working closely with authorities to expedite the restoration process.

A final security measure is being implemented, followed by another inspection. If all goes as planned, we anticipate having the servers up and running by late Wednesday.

We apologize for the inconvenience and appreciate your patience and continued trust in our services. We will keep you updated on any significant developments.

Thank you for your understanding. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

An isolated fire in an UPS in an electrical room resulted in the power outage at our provider data center. Our provider is working hard to restore the power and network so that our servers will return to normal functionality.

We understand the inconvenience this situation has caused, and we assure you that we are working diligently to resolve the issue as quickly as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

We are experiencing degraded performance with our monitoring nodes in New York, NY - Micro

We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.