Kuala Lumpur, Malaysia Monitoring Location Degraded Performance

We have resolved the issue that was causing degraded performance with our monitoring nodes in Kuala Lumpur, Malaysia. There was a hardware issue which was challenging to resolve. We provisioned new servers and normal operations is restored. The monitor runs from this location will originate from new IP addresses:

45.127.4.25
45.127.5.22

Any monitored endpoints that require whitelisting of the monitoring server IPs will need to add these IPs to their whitelists.

We appreciate your patience and understanding during this time.

It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

We are experiencing degraded performance with our monitoring nodes in Kuala Lumpur, Malaysia

We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.