Outage in AlertSite

Toronto, Ontario Monitoring Location Degraded Performance

Resolved Major
March 27, 2024 - Started 9 months ago - Lasted about 15 hours
Official incident page

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Outage Details

We are experiencing degraded performance with our monitoring nodes in Toronto, Ontario We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Components affected
AlertSite Toronto, Ontario
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 03/28/2024 12:09PM

We have resolved the issue that was causing degraded performance with our monitoring nodes in Toronto, Ontario. The issue was due to connectivity issue at the provider end. We apologize for the inconvenience caused.

It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

INVESTIGATING 9 months ago - at 03/27/2024 09:34PM

We are experiencing degraded performance with our monitoring nodes in Toronto, Ontario

We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

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