Outage in AlertSite

Sydney, Australia Monitoring Location Degraded Performance

Resolved Major
June 19, 2024 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are experiencing degraded performance with our monitoring nodes in Sydney, Australia since 10:15 EST We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Components affected
AlertSite Sydney, Australia
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/19/2024 04:04PM

Our service provider has resolved the networking issues affecting our servers in Sydney, Australia

It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

IDENTIFIED 6 months ago - at 06/19/2024 03:41PM

Our service provider is currently investigating networking issues affecting our servers in #Sydney, Australia

We are working with our provider to resolve as soon as possible.

INVESTIGATING 6 months ago - at 06/19/2024 03:00PM

We are experiencing degraded performance with our monitoring nodes in Sydney, Australia since 10:15 EST

We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

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