Outage in AlertSite

San Jose, CA - Micro Monitoring Location Decommissioning

Resolved Minor
March 19, 2025 - Started about 1 month ago - Lasted 15 days
Official incident page

Need to monitor AlertSite outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including AlertSite, and never miss an outage again.
Start Free Trial

Outage Details

We periodically evaluate monitor locations across our network to ensure we're supporting the regions most important to our customers. Due to low usage, we've made the decision to discontinue the San Jose, CA - Micro monitoring location. If your monitors are configured to use this location, please switch to another available location before March 31st. We recommend San Francisco, CA or one of our Los Angeles, CA locations as an alternative. After March 31, 2025, any monitoring runs configured for the San Jose, CA - Micro location will fail. Thank you for your understanding. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Components affected
AlertSite San Jose, CA - Micro
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 04/03/2025 02:57PM

The San Jose, CA - Micro Monitoring Location has been decommissioned. We recommend San Francisco, CA or one of our Los Angeles, CA locations as an alternative.

Thank you for your understanding. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

IDENTIFIED about 1 month ago - at 03/19/2025 05:28PM

We periodically evaluate monitor locations across our network to ensure we're supporting the regions most important to our customers. Due to low usage, we've made the decision to discontinue the San Jose, CA - Micro monitoring location. If your monitors are configured to use this location, please switch to another available location before March 31st. We recommend San Francisco, CA or one of our Los Angeles, CA locations as an alternative.

After March 31, 2025, any monitoring runs configured for the San Jose, CA - Micro location will fail.

Thank you for your understanding. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Be the first to know when AlertSite and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3963 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook