Outage in AlertSite

Delayed AlertSite Dashboard Data

Resolved Minor
March 28, 2025 - Started 27 days ago - Lasted 3 days
Official incident page

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Outage Details

Some AlertSite customers may notice delays in data displaying on the AlertSite dashboard. This issue is due to an increase in received monitoring data, which the team is actively working to process. Please rest assured that monitoring and alerting functionalities remain unaffected. We sincerely apologize for any inconvenience and we are working to restore smooth operations as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Components affected
AlertSite UXM Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 03/31/2025 05:12PM

This incident has been resolved.

MONITORING 27 days ago - at 03/28/2025 07:03PM

Monitoring data are processing and the backlog is slowly reducing. We continue to monitor the progress and make adjustments as needed.

INVESTIGATING 27 days ago - at 03/28/2025 11:42AM

Some AlertSite customers may notice delays in data displaying on the AlertSite dashboard. This issue is due to an increase in received monitoring data, which the team is actively working to process.

Please rest assured that monitoring and alerting functionalities remain unaffected.

We sincerely apologize for any inconvenience and we are working to restore smooth operations as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

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