Outage in AlertSite

Hong Kong - Monitoring Location Outage

Resolved Major
October 31, 2025 - Started 4 days ago - Lasted 28 minutes
Official incident page

Incident Report

We are experiencing an outage with our monitoring nodes in Hong Kong. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Components affected
AlertSite Hong Kong

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/31/2025 07:25AM

This incident has been resolved.

INVESTIGATING 4 days ago - at 10/31/2025 07:06AM

We are experiencing an outage with our monitoring nodes in Hong Kong. We are working to resolve this issue as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

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