Outage in AlertSite
Some Monitors Currently Experiencing Failures
Resolved MinorIncident Report
We are currently experiencing an issue that is causing some of the monitors to fail. Our team is actively investigating and working towards a resolution, and the Root Cause Analysis (RCA) is in progress.
We sincerely apologize for any inconvenience caused and appreciate your patience as we work to restore normal service at the earliest.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
We appreciate your patience and will provide updates as more information becomes available.
Components affected
AlertSite Buenos Aires, Argentina AlertSite Amsterdam - The Nederlands AlertSite Atlanta, GA AlertSite Sao Paulo, Brazil AlertSite Atlanta, GA - ATT Wireless AlertSite Atlanta, GA - Sprint 4G Mobile AlertSite Beijing, China AlertSite Austin, TX AlertSite Brussels, Belgium AlertSite Boston, MA AlertSite Copenhagen, Denmark AlertSite Auckland, New Zealand AlertSite Dublin, Ireland AlertSite Boston, MA - Expedient AlertSite Calgary, Alberta AlertSite Frankfurt, Germany AlertSite Chicago, IL - Tata AlertSite Hong Kong AlertSite Charlotte, NC AlertSite Kuala Lumpur, Malaysia AlertSite London, UK - AboveNet AlertSite Chicago, IL - LeaseWeb AlertSite Brisbane, Australia AlertSite Cincinnati, OH AlertSite London, UK - Docklands AlertSite Madrid, Spain AlertSite Cleveland, OH AlertSite Manchester, UK AlertSite Dallas, TX AlertSite Dallas, TX - XO AlertSite Milan, Italy AlertSite Denver, CO AlertSite Mumbai, India AlertSite Cape Town, South Africa AlertSite Detroit, MI AlertSite Fort Lauderdale, FL AlertSite Munich, Germany AlertSite Fort Lauderdale, FL - ATT Wireless AlertSite New Delhi, India AlertSite Paris, France AlertSite Fort Lauderdale, FL - Sprint 3G Mobile AlertSite Fremont, CA AlertSite Siauliai, Lithuania AlertSite Seoul, South Korea AlertSite Kansas City, KS AlertSite Las Vegas, NV AlertSite Shanghai, China AlertSite Los Angeles, CA - Level3 AlertSite Singapore AlertSite Stockholm, Sweden AlertSite Los Angeles, CA - NextLink AlertSite Tel Aviv, Israel AlertSite Houston, TX AlertSite Memphis, TN AlertSite Tokyo, Japan AlertSite Zurich, Switzerland AlertSite Minneapolis, MN AlertSite New York, NY - Peer1 AlertSite New York, NY - Micro AlertSite Montreal, Quebec AlertSite Miami, FL AlertSite Newark, NJ - NLayer AlertSite New York, NY - LeaseWeb AlertSite Philadelphia, PA - AboveNet AlertSite Philadelphia, PA - XO AlertSite Pittsburgh, PA AlertSite Phoenix, AZ AlertSite Portland, OR AlertSite Salt Lake City, UT AlertSite San Diego, CA AlertSite San Francisco, CA AlertSite San Jose, CA - Micro AlertSite Seattle, WA AlertSite St. Louis, MO AlertSite Tampa, FL AlertSite Toronto, Ontario AlertSite Vancouver, British Columbia AlertSite Washington, D.C. AlertSite Worcester, MA AlertSite Perth, Australia AlertSite Sydney, Australia AlertSite Sydney, Australia - EquinixTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 05/07/2026 08:04PM
This incident has been resolved.
INVESTIGATING
3 months ago - at 05/07/2026 01:31PM
We are currently experiencing an issue that is causing some of the monitors to fail. Our team is actively investigating and working towards a resolution, and the Root Cause Analysis (RCA) is in progress.
We sincerely apologize for any inconvenience caused and appreciate your patience as we work to restore normal service at the earliest.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
We appreciate your patience and will provide updates as more information becomes available.
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