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Outage in Alloy

[Investigating] Delays in Application Queue Updates and Missing Evaluations

Resolved Major
June 16, 2025 - Started 10 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an issue where some applications remain in the review queue after being actioned and rerun evaluations are not appearing on the Evaluations page. Additionally, we are aware of a potential disruption where some customers are not seeing new evaluation records since approximately 4:40 PM CST. Our engineering team is actively investigating and we will provide updates as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/17/2025 02:30AM

The system has recovered.

MONITORING 10 months ago - at 06/17/2025 02:03AM

System is now recovering. We anticipate return to normal in 30min.

IDENTIFIED 10 months ago - at 06/17/2025 01:00AM

Entities, Evaluations, Journey Applications, and Investigations that were created or updated since 5:45PM ET won't have up-to-date results when searched for in the dashboard.

We have a fix in the works—verifying that it'll resolve the issue.

INVESTIGATING 10 months ago - at 06/16/2025 10:50PM

We are currently investigating an issue where some applications remain in the review queue after being actioned and rerun evaluations are not appearing on the Evaluations page. Additionally, we are aware of a potential disruption where some customers are not seeing new evaluation records since approximately 4:40 PM CST.

Our engineering team is actively investigating and we will provide updates as soon as more information becomes available.

Latest Alloy outages

API Downtime - about 2 months ago
Webhook Processing Delays - 2 months ago
API Downtime - 2 months ago

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