Outage in Alloy
Integration Downtime: LexisNexis InstantID, InstantIDBusinessV2, Enhanced Person Search, AccurintPerson, AccurintBusiness
Resolved MinorIncident Report
Our monitoring has detected that calls to this service are failing, requests are returning a “Gateway” error with a 5XX response. We’re awaiting resolution from the LexisNexis team.
Components affected
Alloy Production API
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 10/08/2025 09:41PM
Our monitoring confirms that processing has returned to normal. We have not observed any timeout errors since 4:46 PM ET. Any applications that failed during this period can now be re-run successfully.
INVESTIGATING
7 days ago - at 10/08/2025 08:11PM
Our monitoring has detected that calls to this service are failing, requests are returning a “Gateway” error with a 5XX response. We’re awaiting resolution from the LexisNexis team.
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