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Outage in Alma Pay

Elevated latencies

Resolved Minor
February 04, 2026 - Started 10 days ago - Lasted about 1 hour

Incident Report

Between 16:22 and 16:57 CET, we experienced elevated latencies impacting payment processing. Some payment transactions were unable to complete their normal processing flow during this time. The issue originated from a configuration error during a routine deployment. Systems are now fully recovered and operating normally.

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Latest Updates ( sorted recent to last )
MONITORING 10 days ago - at 02/04/2026 04:16PM

Between 16:22 and 16:57 CET, we experienced elevated latencies impacting payment processing. Some payment transactions were unable to complete their normal processing flow during this time. The issue originated from a configuration error during a routine deployment.

Systems are now fully recovered and operating normally.

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