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Outage in Alpaca

Delay in Journal Processing

Resolved Minor
May 12, 2026 - Started about 1 month ago - Lasted about 24 hours
Official incident page

Incident Report

We are currently investigating an issue causing slowness and queuing of journals. Our engineering team is actively working on resolving this.
Components affected
Alpaca JNLC

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/13/2026 03:28PM

Journals have been processing normally through today's market open with no further issues observed. We consider this incident fully resolved and are closing it out. Thank you for your patience.

MONITORING about 1 month ago - at 05/13/2026 08:34AM

Remediation measures were applied yesterday and journals have been flowing correctly since then. We will monitor today's market open to validate the changes and address any unforeseen issues. A final confirmation will follow, after which we will close this incident. Thank you for your patience.

MONITORING about 1 month ago - at 05/12/2026 07:18PM

Journal processing seems to be normal at this moment. We are continuing to monitor.

MONITORING about 1 month ago - at 05/12/2026 06:22PM

Testing is still under progress. Journal processing seems to be normal at this moment.

MONITORING about 1 month ago - at 05/12/2026 05:38PM

Journal processing seems to be normal at this moment. Our team is working on fix and being tested in lower environment.

MONITORING about 1 month ago - at 05/12/2026 05:35PM

We are continuing to monitor to ensure journals are processing as normal.

IDENTIFIED about 1 month ago - at 05/12/2026 04:56PM

Currently we are not seeing journals getting stuck, they are getting processed without any issue.

IDENTIFIED about 1 month ago - at 05/12/2026 04:36PM

We are seeing journals getting processed faster.

IDENTIFIED about 1 month ago - at 05/12/2026 04:18PM

Mitigation Plans are being evaluated currently for any unknown impact,We will continue to provide updates as we progress.

IDENTIFIED about 1 month ago - at 05/12/2026 04:06PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 05/12/2026 03:59PM

We have identified the root cause and the engineering team is actively working on a mitigation plan. We will continue to provide updates as we progress.

INVESTIGATING about 1 month ago - at 05/12/2026 03:43PM

We are currently investigating an issue causing slowness and queuing of journals.
Our engineering team is actively working on resolving this.

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