Investigating position update issue after sell orders issue

We have validated that customer positions and balances are now accurate. This issue is now resolved. Thank you for your patience as we worked to ensure balances and positions for customers were correct.

We are continuing to conduct validation to ensure all account positions are accurately reconciled across our systems. Thank you for your patience as we work to resolve this issue.

We are continuing to conduct validation to ensure all account positions are accurately reconciled across our systems. Thank you for your patience as we work to resolve this issue.

We are continuing to conduct validation to ensure all account positions are accurately reconciled across our systems. Thank you for your patience as we work to resolve this issue.

We are continuing to conduct validation to ensure all account positions are accurately reconciled across our systems. Thank you for your patience as we work to resolve this issue.

We are continuing to conduct validation to ensure all account positions are accurately reconciled across our systems. Thank you for your patience as we work to resolve this issue.

We are currently conducting validation to ensure all account positions are accurately reconciled across our systems. We will provide a final update once these verification steps are complete.

We have corrected the position display issue for affected accounts. We are now reviewing a limited number of accounts that may temporarily reflect short positions as a result of earlier incorrect position data.

Recovery process is complete now ,accounts should not be seeing the open position of symbol they have sold.

Recovery process is still in the progress , we will update once it is complete.

We are taking correction actions on affected accounts and recovery process is in progress, we will update once process is finished.

We have isolated the cause of the position data discrepancies and are currently preparing plan for a corrective reconciliation to update the affected accounts

We are still investigating the issue , will share the update soon.

We’re investigating an issue where some accounts may continue showing a position after it has been sold, which may allow an unintended second sell.