Outage in Alpine IQ

DB/Query quota exceeded errors

Resolved Minor

July 21, 2025 - Started 10 months ago - Lasted 2 days
Official incident page

Incident Report

We’ve noticed a surge in reporting requests during peak hours, which is causing our system’s queue to fill faster than it can process. To resolve this, our team is rolling out performance optimizations tonight (7/21) and upgrading our servers to better handle the increased load. In the meantime, please try running your report again every five minutes. If you still encounter issues after 30 minutes, please let us know! Thank you for your patience and understanding!

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/23/2025 02:27PM

This incident has been resolved.

MONITORING 10 months ago - at 07/22/2025 04:54PM

A fix was implemented last night and we are monitoring the results.

IDENTIFIED 10 months ago - at 07/21/2025 06:08PM

We’ve noticed a surge in reporting requests during peak hours, which is causing our system’s queue to fill faster than it can process.
To resolve this, our team is rolling out performance optimizations tonight (7/21) and upgrading our servers to better handle the increased load.
In the meantime, please try running your report again every five minutes. If you still encounter issues after 30 minutes, please let us know!
Thank you for your patience and understanding!

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