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Outage in Alpine IQ

Ecommerce: Degraded Search Indexing – New Products

Resolved Minor
April 22, 2026 - Started 13 days ago - Lasted about 16 hours
Official incident page

Incident Report

We are investigating delays in our search indexing that are preventing newly added products from appearing in search results.

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 04/23/2026 06:41PM

This incident has been resolved.

MONITORING 13 days ago - at 04/23/2026 02:57PM

Search indexes have been rebuilt and performance has returned to normal. We will continue to monitor.

IDENTIFIED 13 days ago - at 04/23/2026 02:26PM

Search index rebuilding is ongoing. We are seeing continued improvement in search latency and expect full resolution soon.

INVESTIGATING 13 days ago - at 04/23/2026 02:37AM

We are investigating delays in our search indexing that are preventing newly added products from appearing in search results.

Latest Alpine IQ outages

AIQ Dashboard Degraded Service - about 1 month ago
Checkout Page degredation - about 2 months ago
Support Chat Disruption - 4 months ago

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