Flows and Campaigns not loading for some users

This incident has been resolved. The background maintenance process that caused Flows and Campaigns to load slowly has been rescheduled to run outside heavy traffic hours.

Flows and Campaigns are loading normally again. A backend maintenance process was temporarily slowing requests, which made some Flow and Campaign pages load indefinitely. It has cleared, and we're monitoring to make sure it doesn't come back.

Flows and Campaigns are loading normally again. A backend maintenance process was temporarily slowing requests, which made some Flow and Campaign pages load indefinitely. It has cleared, and we're monitoring to make sure it doesn't come back.

We're starting to see response times return to normal.

We're investigating an issue where some users can't open Marketing Flows and Campaigns, including the campaign review page, in the dashboard. Affected pages may show a loading spinner that never completes. Messages that are already scheduled or running are not affected.