Outage in AlsoEnergy

Outage co-location

Resolved Minor
April 22, 2022 - Started about 3 years ago - Lasted about 6 hours
Official incident page

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Outage Details

We are investigating a disruption. Currently AE applications are offline.
Components affected
AlsoEnergy Deck to PowerTrack Data Pipeline AlsoEnergy Alerts - Device to Server Communications AlsoEnergy PVGuard to Powertrack Data Pipeline AlsoEnergy User Interface (HTML) AlsoEnergy User Interface (Silverlight) AlsoEnergy Obvius Ingest AlsoEnergy SOAP API AlsoEnergy Cell Modem Data Processing AlsoEnergy PL1K Data Processing AlsoEnergy PM2K Data Processing AlsoEnergy Locus to Powertrack Data Pipeline AlsoEnergy REST API AlsoEnergy Public Display Endpoints AlsoEnergy Campbell Scientific Data Ingest AlsoEnergy Image Uploads
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 04/23/2022 02:05AM

The server has been brought back online. The server cluster was upgraded with new hardware and software updates. All systems are operating under normal conditions. This will be monitored closely over the weekend.
bmaas
7:58PM MST

IDENTIFIED about 3 years ago - at 04/22/2022 11:50PM

We have identified the issue as a server issue.

INVESTIGATING about 3 years ago - at 04/22/2022 08:42PM

We are investigating a disruption. Currently AE applications are offline.

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