Outage in AlsoEnergy

Degraded Data Ingest from Small Subset of SCADAServer Sites

Resolved Major
September 29, 2022 - Started about 2 years ago - Lasted about 1 month
Official incident page

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Outage Details

We are currently investigation an issue affecting data ingest on a very small set of SCADAServer sites.
Components affected
AlsoEnergy SOAP API
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/11/2022 10:48PM

We have pushed new code which resolves data ingest issues for a specific subset of SCADA Server sites.

MONITORING about 2 years ago - at 10/07/2022 03:53PM

We have rolled back the code for the service responsible for the degraded data ingest.

MONITORING about 2 years ago - at 10/07/2022 03:53PM

We have rolled back the code for the ingest service responsible for the degraded data ingest issue.

INVESTIGATING about 2 years ago - at 09/29/2022 03:02PM

We are currently investigation an issue affecting data ingest on a very small set of SCADAServer sites.

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